Effective: January 01, 2025
A quantity variance of 10% + / – may apply to this order. Prices are firm for ten (10) days from the date of the estimate or until accepted by both parties.
All quotations are subject to change upon inspection of final artwork and availability of materials at time of order. In the event that your schedule/release dates do not allow for the estimated production time, it is understood that overtime and rush charges may apply. Rush charges will be quoted for your approval in advance.
The printing process can yield varied results throughout a press run and are considered normal and standard. We adhere to Printing Industries of America (PIA) Standards and Guidelines.
Clients are always invited to attend press checks. Please request a press check option when making your initial request for an estimate.
Artwork Submission And Proofing
All creative services will be billed at $150 Per Hour – 15 Minute Minimum ($37.50) + $25 per 10 minute increments after.
AA (Author’s Alterations) are billable above the originally quoted pricing for changes needed or new file submissions after the first PDF proofs and/or hard proofs are sent.
All comps and mockups are billable and will be charged accordingly, if applicable.
Please email all final art files or instructions where to download your files from to art@datagraphicdesign.com. If your files are too large to email please use our WeTransfer channel to submit your artwork. Please be sure to send a follow up email your art has been submitted via WeTransfer. Please also be sure to CC your Sales Representative and Customer Service csr@datagraphicdesign.com. Please be sure to submit packaged working files to include all fonts and links, please also include PDFX1A files to include crop marks and bleed. All image files must be submitted in CMYK format and be at least 300dpi to ensure print quality and have at least 1/8” bleed on all sides. Multi page documents should be submitted as single pages, not spreads to ensure all pages have the proper amount of bleed for printing and bindery. Here is a link to more specific artwork submission details.
As a courtesy and for the customer’s convenience, we may occasionally share real-time photos or videos in lieu of physical proofs. The client agrees to reply with approval or adjustments within 15 minutes of receipt. Beyond this 15-minute window, a service charge of $150 per hour (prorated in 15-minute blocks) will be assessed. Should our schedule not permit a delay, we reserve the right to either cease production or proceed to the best of our ability. In the event that production must be halted, any applicable setup and preparation costs will be billable.
Shipping/Postage/Distribution
All drop shipments will be billed at $15.00 per location, if applicable unless otherwise agreed to in writing. Subject to Change without notice.
All Inventory Releases will be billed at $15.00 per bulk item, if applicable unless otherwise agreed to in writing. Subject to Change without notice.
All applicable sales tax and shipping/freight (UPS, USPS, etc.) charges will be applied additionally at completion of job. International shipping tariffs, duties and fees will be the responsibility of the customer regardless of whose shipping account is used. Blackstone Stationers, Inc. is not responsible for Carrier Delays.
All mailing/distribution lists must be supplied at least 72 hours in advance for processing in order to give accurate postage/freight amounts, which are due at least 24 hours prior to the mail drop date.
All tariffs, taxes and import fees will be the responsibility of the customer and passed on at rate of dollar for dollar.
Production Time
The production schedule does not start until your PDF proofs or Hard proofs (if applicable) are approved. Approvals must be received by 5:30pm EST to account for the approval being given on that day. The production schedule will begin the following day. If approvals are given after 5:30pm EST the approval date is pushed to the following day and production will start the next business day. (Example: With PDF approval given on Monday 1/27/25 at 4:30pm, the production will begin Tuesday 1/28/25. With approval given on Monday 1/27/25 at 8:00pm, the production will begin on Wednesday 1/29/25. If your project requires printed proofs, production will not begin until those printed proofs are approved and received.)
Offset Lithography And Digital Printing, Trimming, Die Cutting And Laser Cutting
There can be a 1/16”-1/8” shift tolerance front to back. Please consider this when building/designing your files – critical borders can be challenging and problematic. There can be a 0.010” tolerance on all steel rule die cutting dies. On Laser cutting there is a +/- 1/32” cut tolerance as this is laser cut blind from the back of the sheet as to not show the burn on the artwork. The Standard Kerf Size on Laser cutting is .002” with a +/-.001” tolerance and the Standard Tab Size is .75mm wide with a +/- .25mm tolerance.
Foil Stamping And Silk Screen Printing
Blackstone Stationers, Inc. is a custom manufacturer and every project we produce is custom and different. We cannot predict or guarantee what foils or silk screen inks will stick to the paper and/or print process chosen. We have the right to substitute similar materials that perform better and will be handled as a case per case basis.
Inventory
There can be a variance in the amount of shells held in inventory for imprinting. Shells are used to fulfill an order depending on the layout of the shells, quantity of lots ordered, frequency of imprints and normal press spoilage. All inventory held past 2 years is subject to recycling at our discretion.
Mounting And Edge Painting Or Edge Gilding
Mounting can have a 1/16”-1/8” shift tolerance front to back. Please consider this when building/designing your files – critical boarders can be challenging and problematic. Mounting certain papers and substrates can be difficult – curling/warping, bruising or transferring of image can occur and depends on many variables.
Mounting, Edge Painting or Edge Gilding can flatten out certain relief (embossing, debossing, letterpress, etc.) in paper. Certain jobs may require being slip-sheeted – removal of the slip-sheets is not the responsibility of Blackstone Stationers, Inc. When combining dissimilar print processes with certain finishing techniques such as foil stamping, letterpress, thermography, etc., compatibility issues can occur. Cracking over folds can occur when mounting certain papers together. Edging coated stocks can yield poor results. The non-porous nature of the coated stocks does not allow proper adhesion of the edging solution. Edging jobs that contain a relief process such as embossing, foil stamping, letterpress, etc., can cause bleeding and imperfect results. Please be aware of these issues.
Binding
LAYFLAT PUR / Glue bound books – Storing LAYFLAT PUR / Glue bound books in less than 32 degrees Fahrenheit will require a 3 hour warming period at 65 degree temp. Failure to do so may cause the glue to crack and lose integrity.
Envelopes
There is no guarantee that pre-converted envelopes will have consistent flap size and construction. Pre-converted envelopes do vary from lot to lot, even within the same paper lines. Blackstone Stationers, Inc. cannot be responsible for envelope manufacturers inconsistencies and quality issues. Certain printing processes will show bruising/marking through the envelope.
Social Media And Website Images
We use a variety of third-party social networking websites, communication services and media channels including, but not limited to, Facebook, Twitter, Instagram, YouTube and our own Website in order to communicate and interact with our internal and external audiences who may want to share their passion for print. We reserve the right to take photos of the printing process and final outcome of your project and post on Social Media or to use these images in our portfolio of work on our website.
Order Cancellations
In the event that an order is canceled after customer acceptance and approved estimates are received, a cancellation fee may apply and will vary depending on the amount of work and materials invoiced. The actual cancellation fee will be calculated at the time cancellation and can be up to 100% of the order value.
Payments
A 3.5% credit card processing fee will be incurred for credit card payments. The quotation, confirming agreement, and any Blackstone Stationers, Inc. invoice shall be resolved by litigation at Blackstone Stationers, Inc.’s exclusive option in the State of New York or in the State of Purchaser’s place of business. The Purchaser shall be responsible for court costs plus attorney fees of 20%. The Purchaser waives a jury trial.
Force Majeure
Blackstone Stationers, Inc. shall not be liable for delays or failures to perform due to events beyond its control, including natural disasters, labor issues, equipment failure, paper/substrate defects, or government restrictions.
BLACKSTONE STATIONERS, INC.
D/B/A DATAGRAPHIC BUSINESS SYSTEMS | D/B/A SPECTRAGRAPHIC
4 BRAYTON COURT | COMMACK, NY 11725
PHONE: 516.485.9000 | FAX: 516.485.9112
REV 01/2025